Version 2.1

Version 2.1 is focused on administration and operations tooling, introducing Backup & Restore across all core domains, an email Communication module for ticketing, Form Designer and Table Widget maturation, an ordering redesign aligned with the customer model, and early planner/scheduling foundations.

Backup & Restore

Type	Area	Description
⭐ Feature	Administration	Backup & Restore Across Core Domains: New administration capability for exporting, importing, comparing and recovering configuration and business data across environments. Covers catalog, config, customer, inventory, ordering, process and ticketing domains. Replaces ad hoc database-only procedures with structured JSON export, import/diff processing, Monaco-based diff views, and bulk selection with confirmation against live data.
Improvement	Administration	Backup & Restore Reliability: Follow-up hardening expanded entity coverage (SLA, access rules, converters, notifications, lead/person/account types, user groups, listing entities) with improved filenames, ordering, error handling and profile behavior.
Feature	Administration	Environment-to-Environment Database Copy: Configuration gained support for copying database content between environments directly from the application, reducing dependency on DBA-only migration flows.

Ticketing & Communication

Type	Area	Description
⭐ Feature	Ticketing	Email Communication Module: New "Communication" module enabling email-thread handling directly on tickets — richer communication history and operational work inside the application without leaving the ticket context.
Improvement	Ticketing	Email Thread Capabilities: Email threads gained editing support, better subject/default-field propagation, richer configuration, and safer comment/rich-text behavior.
Fix	Ticketing	Ticket API Patch Stability: PATCH behavior in SpEL/API flows corrected so automation and scripted adjustments on tickets produce reliable partial updates.
Feature	Ticketing	createTicket API Evolution: New generation of createTicket API work for monitored and customer-integrated use cases, making ticket creation flows easier to evolve across services.

Forms & Widgets

Type	Area	Description
⭐ Feature	TSM Forms	Table Widget / EditGrid: Table and EditGrid support materially extended and stabilized — editor completion, column patching logic, header/footer configuration, fixed layout behavior and improved designer usability.
Improvement	TSM Forms	Form Designer Maturation: Form designer and BPMN authoring improved with fixes for editgrid/table components, button/select issues, tooltip/context handling and editor text behavior.
Improvement	TSM Forms	Type Change Value Cleanup: When changing the selected type during entity creation, stale values are now cleared more aggressively so forms do not retain invalid values from a previously selected type.
Improvement	TSM Forms	Multi-select & LOV Usability: Multi-lovbox and register-value selection improved with better scroll sizing, wrapping, ellipsis and multi-select behavior for large LOV-based forms.
Feature	TSM Forms	Dynamic URL Parameters: Form environment URLs extended with dynamic parameters for more context-aware launching and routing.

Process Engine

Type	Area	Description
Feature	Process Engine	Process Operations: New operational capabilities — cancel a process by ticket ID and view overviews of process instances without a linked ticket, giving support teams better control over orphaned or hard-to-reach processes.
Improvement	Process Engine	Process Interaction Safety: Confirmation-style safeguards added for state-changing actions and operational controls such as "run now", reducing accidental destructive actions.
Improvement	Process Engine	BPMN Preview: Process/event handling received focused fixes around send events, BPMN preview behavior and process interaction stability.

Ordering

Type	Area	Description
Feature	Ordering	Ordering Redesign: Ordering refactored toward the customer-style model with listingType support in URLs — ordering views and navigation become more flexible and aligned with broader platform conventions.
Feature	Ordering / WFM	Basic Planner Foundation: Early/basic planner variant introduced for ordering and WFM, laying the foundation for guided planning and scheduling scenarios.

Configuration & Listing

Type	Area	Description
Feature	Configuration	Generic Listing Expansion: New dedicated listings for user-register values and configuration-type handling on listing types — configuration-heavy environments can manage more entities through consistent listing patterns.
Improvement	Listing	Import Listing Optimization: Backup/file-import listings optimized to avoid loading excessive data, with better localized/detail behavior.
Improvement	Configuration	Ticket Type Config Section: Ticket type detail screens gained a dedicated configuration section with improved config exposure and editing.

Catalog

Type	Area	Description
Feature	Catalog	Protected Catalog Support: Navigation from menus into resource catalogs, protected/"guardian" catalog behavior, richer category selection, and improved document/detail presentation.

Non-Functional Changes

Type	Area	Description
Platform	Multitenant Foundation	First visible multitenant groundwork in customer and inventory modules — the platform starts moving toward tenant-aware deployments and safer environment separation.
Platform	Reindexing	Reindexing moved toward safer operational patterns with dedicated Kafka-topic support — search-index rebuilds become more resilient and easier to troubleshoot.
Platform	Observability	Process-engine diagnostics improved around Kibana and Elasticsearch exceptions for lower mean time to detect and resolve process-engine incidents.
Performance	Process Engine	Camunda thread-count limiting and runtime/performance tuning for more predictable process-engine operation under load.
Quality	API Testing	Large cross-repository testing stream strengthened core API verification across all major services — the release is materially more regression-resistant.
Quality	Build Compatibility	Build-fix and module-compatibility cleanup across repositories for lower risk of broken builds when assembling mixed-module releases.
Refactor	UI Platform	Shared styling and component behavior cleaned up around forms, buttons, LOVs and table-like components with visual consistency improvements (icons, labels, green-plus affordances, localized text).

Dependency Upgrades

Infrastructure & Runtime

Dependency	Version	Notes
Java	21	LTS release — required runtime for all backend services
PostgreSQL	15+	Minimum supported version
Elasticsearch	8+	Minimum supported version
Apache Kafka	3+	Minimum supported version

Backend Libraries

Dependency	Version	Notes
Spring Boot	3.2	Latest stable with security patches and performance improvements
Spring Cloud	2023.0	Aligned with Spring Boot 3.2 baseline
Kotlin	1.9	Language improvements and compiler fixes
Jackson	2.16	JSON processing with bug fixes
Redisson	3.27	Redis-based caching and distributed locks
OpenAPI / springdoc	2.3	Swagger/OpenAPI documentation generation

UI Libraries

Dependency	Version	Notes
Angular	17.0	New control flow syntax, deferred loading, improved SSR
PrimeNG	17.0	UI component library aligned with Angular 17
NgRx	17.0	State management aligned with Angular 17
RxJS	7.8	Reactive extensions for Angular
Monaco Editor	0.45	Code editor used in SpEL Console and diff views
bpmn-js	16.0	BPMN process designer and viewer
dmn-js	15.0	DMN decision table designer and viewer